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Frequently Asked Questions Please click on the questions below for answers:-
Can we view our loved one in the Chapel of Rest? We ask you please to telephone, to let us know what time you will be coming, so we can make sure everything is ready for you when you arrive. We are aware that this is the last time you will be seeing your loved one, so we try our best to make this experience a pleasant memory. However, we cannot be held responsible for any unfortunate results due to anyone touching the deceased.
When ordering your flowers for the funeral, please instruct the florist to deliver the flowers to us two hours prior to the funeral time.
What are Doctors' forms? When a funeral is a cremation, two Doctors must attend and certify the death. The first Doctor must be the Doctor who attended the deceased during his/her last illness. The duty of the second Doctor is essentially one of confirmation. This Doctor must not be related to the first Doctor either through family or practice. For this service, each Doctor makes a separate charge which we, the Funeral Director, pay on behalf of the deceased's family. We will liaise with the necessary Doctors to have these forms completed on your behalf.
How many people can be seated in the limousine(s)? In each limousine there is room for seven passengers. Six of the passengers are seated in the rear compartment whilst the seventh is seated in the front passenger seat beside the driver.
Does/do the limousine(s) take you back after the funeral? Yes, the limousine(s) will take you to the funeral and back to wherever you wish to go, within the local area.
If there is any jewellery on the deceased and you ask for it to be taken off, what happens to it? The jewellery will be taken off and put into a jewellery pouch, ready for you to collect before the funeral.
Does the coffin itself go into the cremator? Yes, there are strict laws regarding cremation. Everything inside and out of the coffin stays exactly the same as you see it in the crematorium chapel.
Is each cremation carried out individually? Yes, the identity of the coffin name-plate is checked by the cremator operator before it is placed in the cremation chamber. This can only hold one coffin at any one time.
Do
I get the cremated remains of my loved one?
If you are in any doubt about the cremation procedure, please do not hesitate to contact the crematorium where they will be happy to arrange to show you around.
If there is anything you are not sure of, please contact us and we will be happy to help you. |
